Refund & Credits Policy

Effective date: June 26, 2026

Paid plans (Pro and Max) are not live yet. This policy explains how refunds and credits will work once they are.

Refunds

• Subscriptions can be cancelled anytime; you keep access until the end of the paid period. We don't pro-rate partial months unless the law requires it.
• Credits are generally non-refundable once granted, except where required by law or in our reasonable discretion (e.g. a clear billing error).
• Duplicate or accidental charges, contact us and we'll investigate and correct genuine errors.

Downtime

Sevoria is provided "as is" and may occasionally be unavailable. Short outages are not normally grounds for a refund, but if there's a prolonged failure we'll consider fair credit on request.

How to request

Email billing@sevoria.co with your account email and (for billing issues) the transaction reference. See also Credit Usage.

Questions? billing@sevoria.co · Operator: Sevoria · Jurisdiction: the operator's principal place of residence.