Frequently asked questions

Sevoria is a sharp, honest AI assistant for everyday work and thinking. Use it to write, brainstorm, learn, summarize, plan, solve problems, and get unstuck.

It's designed to be useful without pretending to be perfect, it can help a lot, but you should still verify important information.

Want the full overview? See the Sevoria homepage for what it does, how it works, and why it's private.

• Writing and rewriting text
• Brainstorming ideas
• Explaining difficult topics
• Planning projects
• Learning new skills
• Summarizing notes
• Drafting messages
• Coding help and debugging
• Thinking through decisions
• Getting a second perspective

The basic idea is similar: you type a message and the AI responds. Sevoria is focused on being calm, direct, useful, and honest about uncertainty, and on privacy: it runs on its own AI models rather than sending your conversations to a big-tech AI provider.

Yes. AI responses may be inaccurate, incomplete, outdated, or misleading. Always verify important information before relying on it, especially for health, legal, financial, academic, technical, or safety-related decisions. See Model Limitations.

No. Sevoria is not a doctor, lawyer, accountant, financial advisor, therapist, or emergency service. Use it for general information, drafting, brainstorming, and learning, and contact a qualified professional for serious decisions.

Don't enter highly sensitive information, such as:

• Passwords or private keys
• Payment card numbers or bank details
• Government ID numbers
• Medical records
• Confidential documents you're not allowed to share
• Other people's private information without permission

Yes, an account is what saves your conversations, syncs them across devices, and tracks your credits and plan.

With your email (we'll send you a one-time login code), an email + password, or your Google account. The code helps verify the email really belongs to you.

Check your spam or junk folder first, and make sure the email address is correct. If it still doesn't arrive, wait a minute and try again, or sign in with your password or Google instead. Still stuck? Email support@sevoria.co.

Yes, in the chat, open your profile menu → Settings → Account → Name.

Your chats are private to your account, other users cannot see your conversations. Sevoria does not sell your data and does not run ads. We use conversations to operate, secure, and improve the service, as explained in the Privacy Policy.

No, and no.

Yes, Settings → Data → Export downloads a file with your account info, conversations, responses, and timestamps.

Yes. Hover a chat in the sidebar and use the delete button, or delete everything at once from Settings → Data. Deleted chats can't be recovered.

Yes, Settings → Account → Delete account, or email support@sevoria.co from your account email. Deletion removes your chats and account data from active systems; some limited records may be kept where legally required (billing, security, fraud prevention).

Yes, selectively. Sevoria remembers small, lasting facts (your name, projects, preferences), not transcripts. You can see every saved memory in Settings → Memory, delete any of them, make Sevoria ask before saving, or turn memory off entirely. The free plan holds up to 25 memories.

Yes, Sevoria Core is free, with credit limits. See the pricing page for details.

Credits measure AI usage, longer, more complex responses use more. Your balance shows in your profile menu, and each reply shows what it used. Free credits reset monthly. Full rules are in the Credit Usage Policy.

Not yet, they're marked "coming soon" and can't be purchased. Pricing, features, and credit amounts may change before launch.

We aim not to charge credits for responses that fail due to a Sevoria system error. If you believe credits were taken incorrectly, contact support with your account email and what happened.

Yes, see Download app. On Android you can download the app directly; on iPhone you can install Sevoria to your home screen in two taps. The web app also works in any mobile browser.

Yes. Web and mobile share the same account and the same conversations, everything stays in sync automatically.

Secure authentication, HTTPS everywhere, and database-level access controls that make your data readable only by your account. More on the Security page.

Please report it privately to security@sevoria.co, include what happened, where, and how to reproduce it. Please don't disclose it publicly before we've had a reasonable chance to investigate.

• Refresh the page
• Check your internet connection
• Start a new chat
• Sign out and back in
• Try again a little later, it may be a temporary service issue

If it keeps happening, contact support.

Make sure you're signed into the right account. If the chat was deleted, it can't be recovered. If you think it's a bug, contact support with your account email and details.

Don't rely on it, regenerate the response or start a new chat. If the output was harmful, abusive, or unsafe, please tell us at abuse@sevoria.co.

Illegal activity, harassment, threats, hate, child exploitation, malware, system attacks, impersonation, dangerous misinformation, privacy violations, scraping, or attempts to bypass safety systems. Full details in the Acceptable Use Policy.

Yes, accounts that violate the Terms of Use, Acceptable Use Policy, or the law may be warned, limited, suspended, or terminated.